Refund policy

We want you to feel confident in your purchase. Here’s how we handle returns:

IF YOUR ITEM ARRIVES FAULTY (PRIOR TO USE ONLY):

Contact us within 24 HOURS of receiving your order.
Provide clear photo or video evidence.
If the issue qualifies, we’ll send a one-time replacement and cover shipping.

Please note: Items damaged due to incorrect use (e.g. over-twisting or pressing too hard) are not eligible for replacement.

NO REFUND OR REPLACEMENT ON USED PRODUCTS.

CHANGE OF MIND:

Due to hygiene standards, we do not offer returns or refunds for change of mind.